1 Can you customize cooling units for 60Hz power grids in Latin America?

Yes,  We specialize in factory-direct 60Hz frequency customization for Peru, Chile, and Brazil. We use dedicated 60Hz compressors and EC fans, eliminating the need for inefficient transformers and ensuring 100% electrical compatibility. 

2 Are your cabinets suitable for coastal or high-corrosion areas?

The outdoor unit can be treated with C5 corrosion protection, but this applies only to the structural frame and the heat exchanger. The fan assembly​ cannot receive this treatment. Normally ,it is Ok for coastal and corriosion aread.

3 Do the units support remote monitoring and BMS integration?

All units feature standard RS485/Modbus RTU. We also offer optional SNMP cards for real-time Ethernet monitoring, allowing IT managers to track temperature, humidity, and alarms via smartphone or centralized BMS systems.

4 What is the typical PUE reduction when using Hailos EC fans?

By utilizing Inverter Compressors and EC (Electronically Commutated) fans, our units can reduce cooling-related energy consumption by up to 25-30%, helping modern data centers achieve lower PUE (Power Usage Effectiveness).

5 Do you offer non-standard precision air conditioner ?

Yes, our factory are more professional on flexible custom-made products, not only in size, but also in colors, brands optional, functions, configuration etc. 1 pc Sample is also welcomed

6 What certifications do Hailos products hold for global tenders ?

Our entire precision AC range is CE certified (EN IEC 60335-2-40:2024). We also operate under ISO 9001, 14001, and 45001 quality, environmental, and safety management systems to ensure high-standard compliance.

7 How do you ensure equipment reliability during high-altitude operatio ?

For sites over 3,000m (like in the Andes), we utilize high-static pressure EC centrifugal fans and adjust control logic to compensate for thin air, ensuring constant airflow and effective heat dissipation in extreme altitudes.

8 What is your policy on spare parts and global maintenance?

We maintain a full inventory of genuine parts (Copeland, Schneider, Emerson). We ship an essential spare parts kit with each unit and provide 24/7 online technical support via video link for local engineers.